At a Crossroads

Amid growing criticism, NCIA chief Aaron Smith admits missteps and hopes to move the trade group in a new direction

By Bart Schaneman

The past few months have been rough for the National Cannabis Industry Association and its executive director, Aaron Smith.

Since December, two board members have resigned from NCIA, the largest and longest-running national trade association in the marijuana industry. Another board member…


Total Recall

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Keeping the Peace

As unions spread within the cannabis industry, business owners can take steps to address “peace agreements” that can lead to unionization By John Rebchook Cannabis business owners increasingly must confront a workplace reality that mainstream companies have faced for generations: organized labor. Front and center … [Continue]

The Dating Game

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Going the Extra Mile

A dynamic retail space, a well-trained staff and online sales are among the keys to delivering great service to customers By Joseph Peña Top-notch customer service can distinguish quality cannabis retailers from a packed field of competitors. From interior design and displays to staff training … [Continue]