At a Crossroads

Amid growing criticism, NCIA chief Aaron Smith admits missteps and hopes to move the trade group in a new direction

By Bart Schaneman

The past few months have been rough for the National Cannabis Industry Association and its executive director, Aaron Smith.

Since December, two board members have resigned from NCIA, the largest and longest-running national trade association in the marijuana industry. Another board member…

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Total Recall

Marijuana businesses need to have a plan at the ready to handle a product recall that could sink the company By John Rebchook Product recalls increasingly may be a fact of life for those who sell marijuana products, meaning that cannabis business owners need to … [Continue]

Keeping the Peace

As unions spread within the cannabis industry, business owners can take steps to address “peace agreements” that can lead to unionization By John Rebchook Cannabis business owners increasingly must confront a workplace reality that mainstream companies have faced for generations: organized labor. Front and center … [Continue]

The Dating Game

Picking a company for a partnership requires trust, face time and a clear understanding of its finances By Margaret Jackson As more states legalize medical and recreational cannabis, plant-touching companies are looking for partners to produce and peddle their branded products in a new market. … [Continue]

Going the Extra Mile

A dynamic retail space, a well-trained staff and online sales are among the keys to delivering great service to customers By Joseph Peña Top-notch customer service can distinguish quality cannabis retailers from a packed field of competitors. From interior design and displays to staff training … [Continue]